Welcome back to the Navigate’s People First Podcast, where, this week, Troy is joined by Brooke Ossenkop, VP of Marketing, and Dr. Jen Musick, VP of Health Solutions Services. Together, our talented trio discusses Navigate's acquisition of Health Solutions and the company's approach to employee wellbeing. Their conversation covers how integrating culture, care, and clinical engagement can create better outcomes for individuals and organizations.

Dr. Musick explains the origins of Health Solutions, which grew from her work as a pharmacist who saw a need for better support for people with chronic conditions. The episode details the value of pharmacist-led coaching as a way to provide a human connection that digital tools alone may not offer while also demonstrating how data from biometrics, claims, and surveys is used to personalize support for each person. Overall, today’s fascinating discussion presents wellbeing as a method for developing life skills that contribute to professional and personal growth. Interested in learning more about health coaching? Check out our blog.

Episode Highlights:

00:00 - Wellbeing Skills for Thriving at Work and Life

00:33 - Navigate’s Mission to Redefine Employee Health

01:42 - The Backstory of Navigate and Health Solutions Acquisition

04:35 - Dr. Jen’s Journey and the Power of Pharmacist-Led Coaching

08:18 - Closing Healthcare Gaps with Coaching and Digital Integration

12:10 - Case Study: Linn County’s Long-Term Coaching Success

15:49 - Wellbeing and Upskilling as Workforce Growth Drivers

18:13 - Using Health Data and Readiness Insights for Personalized Care

21:47 - Multidimensional Care Team Approach and Preventative Strategies

27:09 - How Employers Can Successfully Launch Health Coaching Programs

34:35 - Transforming Outcomes with Integrated Coaching and Future Career Pillar

37:15 - Best Day Ever

Key Takeaways:

"Wellbeing skills are essential. Can I live my best life at work, play, or with family? That's where wellbeing shines."

"Growth isn't just about size. It's about thinking bigger and rewriting employee wellbeing rules."

"Aligning people on purpose is key. A mission of helping is how it all started."

"Pharmacists in chronic disease management improve health and deliver ROI."

"Coaching needs to be an integrated part of any wellness program for real impact."

"Digital solutions enhance coaching. They make health coaches superhuman."

"Improving employee health and wellbeing is the goal. Health coaching is essential."

"Meet participants where they are. Coaching is about asking the right questions."

"Data reveals readiness to change. It guides coaching conversations."

"ROI is a lagging indicator. Improve health, and ROI will follow."

Resources:

Who is Navigate? Learn more at navigatewell.com

Learn more about the ROI of employee wellbeing - https://info.navigatewell.com/roi-whitepaper